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- HP ENVY 15-j019so sound drivers

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11-25-2024 12:09 PM
Hi @MrDark1
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To download and install the correct sound drivers for your HP ENVY 15-j019so, especially for the Beats Audio system, follow these steps:
Step 1: Visit HP's Official Support Website
Open your web browser and go to the HP Support website:
HP Support
In the search bar, type your HP ENVY 15-j019so model number.
Select your specific laptop from the search results.
Step 2: Download the Audio Driver
Once you are on the product page for your HP ENVY 15-j019so, click on the "Drivers & Downloads" tab.
Choose your operating system (e.g., Windows 10, Windows 11, etc.).
Scroll down to the "Driver-Audio" section.
Look for the "Realtek High Definition Audio Driver" (this is typically the sound driver for most HP laptops, including those with Beats Audio). The exact name of the driver might vary, but it should mention Realtek or Beats audio.
Download the latest version of the audio driver and save it to your computer.
Step 3: Install the Driver
Once the driver is downloaded, open the downloaded file to start the installation process.
Follow the on-screen instructions to complete the installation.
After the installation is complete, restart your computer.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support