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- HP ENVY Laptop 15-ep0142TX Battery Backup?

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07-08-2021 06:11 AM
HP ENVY Laptop 15-ep0142TX owners, Please Reply Urgently!
What is the battery backup of your laptop or what it should be?
Bought this laptop on 17 June, it was giving me Battery Backup for 2 Hours only. Got the battery changed from the service centre, now the Battery backup is 2.5 Hours. Please be mindful that it has a 6cell battery. And my usage is very normal, mostly working on chrome and video playback. The product page says 13 hours of backup, I am expecting at least 4 hours of backup. The service centre says it will be between 2-3 hours. Please reply what is the battery backup of your machine or what it should be.
07-08-2021 11:51 PM
The specs of your machine is
https://support.hp.com/au-en/document/c06880118
which says mixed usage: Up to 6 hours and 45 minutes.
>>>> And my usage is very normal, mostly working on chrome and video playback
Those are the killer, I would expect 3 to 3:30 for normal usage
Regards.
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