HP ENVY TouchSmart Sleekbook 4-1102ee recovery media

[Abouroy]

Can anyone help me to find the recovery software for my HP ENVY TouchSmart Sleekbook 4-1102ee. model C4U45EA#ABV.

My HD got defective and I have changed it but need to reset my Laptop to the factory settings.

[banhien]

@Abouroy

Please use information from the following link

    https://support.hp.com/hk-en/document/bph07143

Regards.

[Paul_Tikkanen · Accepted solution]

Hi, @Abouroy

If HP does not have recovery media for your model...

Here is how you may be able to clean install W8.1 and use the W8 product key in your PC's BIOS to activate Windows.

Install W8.1 by creating the Microsoft installation media...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

If you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

 334NH-RXG76-64THK-C7CKG-D3VPT

Then manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/product/HP-ENVY-4-Sleekbook/5296620/model/5313713

[Abouroy]

Thank you Paul. Problem solved. But I had to reinstall all the software from HP.

[Paul_Tikkanen]

You're very welcome.