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AnandBose
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Solved!

HP Easy Clean software not installing properly

HP Recommended
Elite Dragonfly G2 Notebook
Microsoft Windows 10 (64-bit)

I recently bought a new Elite Dragonfly G2 notebook. At first I uninstalled the HP Easy Clean software, along with a few other HP softwares like Sure Click. However, I decided to reinstall them and I accessed the software downloads via the HP Support Assistant Product Support links. So far nearly everything has installed perfectly. The sole exception is HP Easy Clean. 

 

When I run the installer for HP Easy Clean, it doesn't do anything. When I checked the Failure.FLG file, I noticed there were 4 numbers, all identical and stating '183'.

 

Any tips for solving this issue and properly installing HP Easy Clean again?

1 ACCEPTED SOLUTION

Accepted Solutions
AnandBose
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HP Recommended

I solved this by installing HP Easy Clean through the Microsoft Windows Store! 🙂

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AnandBose
Author
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Message 2 of 2
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HP Recommended

I solved this by installing HP Easy Clean through the Microsoft Windows Store! 🙂

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