HP EliteBook 2560p missing software

[QREK57]

Hello.

I have HP EliteBook 2560p with Windows 10 (64bit)

I have missing some drivers:

Base System Device

PCI Serial Port

Unknown device

Unknown device

Can you help me?

[Paul_Tikkanen]

Hi:

You need these drivers for the:

Base System Device

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe

PCI Serial Port

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

One of the unknown devices probably needs this driver...

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

After you install the above drivers, there should just be the one remaining unknown device listed.

Please post the hardware ID for the remaining unknown device and I will see what driver it needs.

To find the hardware ID, click on the unknown device and then click on the Details tab at the top of the unknown device window.

Now you will see a Property drop down list, and it will be set to Device Description.

Drop down on that list, and select the 3rd item (Hardware ID's).

Post the top string of characters that you see in the window.

[QREK57]

Hi Paul.

Thank you very much
All links worked
Remained in that you said only one

Hardware ID's

USB\VID_138A&PID_003C&REV_0086

[Paul_Tikkanen]

You're very welcome.

You need this driver for the remaining device...

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69915.exe

[QREK57]

Hi.

I get this message after install drivers

"A supported tablet was not found on the system"