• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Elitebook 640 G9
Microsoft Windows 10 (64-bit)

Hello,

 

When I connect my 640 G9 notebook to my Hp G5 Docking Station, the notebook's keyboad does not type all letters, it skips some characters. If I use without docking station or with charger, then the problem does not occur. It also happened that I unplugged it from the dock, but the notebook still showed that it was charging.

 

Is there any firmware that solves this problem? I tried it with several docks but same problem.

 

Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.