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‎07-10-2025 04:23 AM

HP Recommended
Product: HP EliteBook 840 G7
Operating System: Microsoft Windows 10 (64-bit) 
After recent windows 10 updates, after 5-10 minutes a blue screen of death "DRIVER_POWER_STATE_FAILURE" appears. I reinstalled windows 10 and 11 and after all updates, everything repeated the same way. 5 days ago, I noticed this for the first time. By the method of elimination I determined that the keyboard driver was to blame. HP Development Company, L.P. - Keyboard - 11.1.9.1

https://www.catalog.update.microsoft.com/Search.aspx?q=HP%20Development%20Company%2C%20L.P.  

After deleting and rolling back the driver to the standard PS/2, everything works fine.
I don't know exactly what it's connected with, but the latest Windows updates on this laptop affected this keyboard driver.
Maybe there's some kind of a flaw, please pay attention or pass it on to the right people. Thank you very much.

 

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