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‎08-03-2020 09:03 AM

HP Recommended
Product: >EliteDisplay E273M Webcam
Operating System: Microsoft Windows 10 (64-bit)

No real product board for Monitors!  I just purchased the HP EliteDisplay E273m monitor with the built in webcam and the monitor works great but the sound and webcam not working.  When I go into Device manager the monitor shows up but not the camera and speaker/mic.  I have removed and reinstalled several times and I have updated drivers and firmware.  Nothing happens.  I have a Microsoft Surface Laptop running 64-bit windows 10 with all the current updates.  Help!

14 people had the same question
1 REPLY 1

‎07-16-2021 11:52 AM

HP Recommended

Hi,

 

You can find more information about your problem in this post created by our experts: https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/My-WebCam-does-not-seem-to-work-What-can-I-do... 

 

Hope this helps! 😉

Agatha
I work on behalf of HP
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