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HP Elitebook 830 Printscreen doesn't save file to a folder

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HP Elitebook 830
Microsoft Windows 10 (64-bit)

HP Elitebook 830: Printscreen button (Fn+Right shift) doesn't save screen to a file and a folder. Please help.

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Screen shots

If all else fails, use Snip (last suggestion).




Included in article:

Screenshots with Print Screen

PrtScn saves entire view to clipboard > Open Word (for example) > Paste from clipboard **

Alt + PrtScn saves current window to clipboard **

Windows key + PrtScn saves to C:\Users\AccountName\Pictures\Screenshots\filename.png


Windows + Print Screen


  • Windows key PrtScn saves to C:\Users\AccountName\Pictures\Screenshots\filename.png


If that does not work, try

  • Windows key PrtScn + FN key saves to C:\Users\AccountName\Pictures\Screenshots\filename.png


What else?


Oddly (to me, at least, since I don't use Windows Print Screen anyway)


Windows key + PrtScn + FN + Alt saves current focus (window) to C:\Users\AccountName\Videos\Captures\filename+date-time.png


What else?


Screen darkens to allow "snip"


"Use the PrtScn button to open screen snipping"

Settings > Ease of Access > Keyboard

Scroll down to section “Print Screen Shortcut”

Switch ON Print Screen Shortcut


To Use:

Click PrtScn

OR PrtScn + FN



Note: External keyboards might respond differently.  For example, external keyboard will  not likely require the FN key even if that key is normally used with the onboard keyboard in the machine.



What else?


Print Screen / Prnt Screen


From Microsoft:

Keyboard shortcuts in Windows

In Section: Windows logo key keyboard shortcuts


Windows logo key  + Shift + S

Take a screenshot of part of  your screen. 

Enclose the area to be “snipped” (click upper left and lower right to enclose / grab the area)


The "grabbed" screen shot is not saved to your computer, it is added to the Clipboard.

Use normal Paste (Cntrl V) to paste the snipped item into your document.


What else?

Create a Snip of the information on the page > save the snipped image as a .jpg file > print that file.


Snip – available since Vista!  Check out the “delay” feature in Windows 10

Snipping Tool in Windows 10 / 8 / 7: Tips & Tricks to capture screenshots


From Microsoft

Use Snipping Tool to capture screenshots


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