HP Envy 17-u273cl missing driver

[LegendaryPlaya7]

Hi,

I just installed windows 10 Pro 64bit, did windows update and everything is looking good except there's one missing driver...

Under device manager, it's one driver under "other devices" - called Intel High Definition Audio

Once you double click into it, it reads:

Device type: Other devices

Manufacturer: Unknown

Location: HD Audio Bus Driver

Under the tab "Events"

Device INTELAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&33aa0335&0&0201 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_8086&DEV_9D71&SUBSYS_8389103C&REV_21\3&11583659&0&FB

I'll post a screen shot if possible.  Thanks in advance for your help.

[CherylG · Accepted solution]

@LegendaryPlaya7

Usually that driver is installed with Intel graphics driver. If you right click, uninstall and restart the laptop does anything change?

If not, try installing this Intel driver:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-17-u200-notebook-pc/16851079/mode...

If still no joy..right click the device and choose Update driver.Select the Browse my computer and browse to the driver folder created when you ran the file-C:\SwSetup\SP84191 Make sure  "Include Subfolders" box is checked and it should install. Restart the laptop and check.

[LegendaryPlaya7]

CherylG, you're the best! i remember u helped me awhile back. i appreciate it always!