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‎10-21-2023 09:24 AM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer

I recently uploaded Mac OS Sonoma.  I also accidentally trashed icon on screen for 4500 printer.  I am able to print, but not scan.  When searching for printer under Find, nothing shows up.  Any suggestions?  I reset printer, but nothing happened.  I got a message to upgrade software, but software is unavailable for this printer.

Category:
1 REPLY 1

‎10-24-2023 09:51 AM

HP Recommended

Hi @Mam75,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This Os does not support this printer since there are no drivers available. 

 

However, from the app store, you may try HP Easy Scan. 

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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