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‎05-04-2022 09:17 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello All 

 

 I kindly wish you could help me with this issue. I purchased HP ENVY Laptop 14 with windows 11... I had to format the laptop, so the sad news is I missed the originally installed software or app that shows the fan speed, and the heat status of the laptop. It is not coolscense I guess. it is a new software.

 

can you please help me with a link or a way to download it. 

 

thank you so so much

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4 REPLIES 4

‎05-04-2022 10:03 PM

HP Recommended

Hi @nayosen what is the product name of your HP Laptop?

It should look something like this.

 

1.PNG

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‎05-05-2022 03:58 AM

HP Recommended

thank you for your response. 

 

this is the laptop model (HP ENVY Laptop PC 14-eb1000)

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‎05-05-2022 04:08 AM

HP Recommended

The software you are looking for should be HP CoolSense Technology. It is a feature in some HP notebook computers that combines hardware, software, and mechanical design to dynamically manage the temperature of your notebook computer, and help keep you comfortable while using it.

 

You can download it here:

 

https://support.hp.com/us-en/document/c02638953

 

 

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‎05-05-2022 04:20 AM

HP Recommended

thank you.

 

it is not the software i am looking for. i am using windows 11 and the link you sent me wont accept to be installed on windows 11. it is another software i am sure

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