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HP Envy X360 15m-cp0011dx
Microsoft Windows 10 (64-bit)

Hi,

Since BIOS F.49 and F.50 the system always pops up the message "The AC Adapter is not compatible with this system" whenever I plug the laptop in.

 

Downgrading the BIOS to F.48 or earlier fixes this - but then the TPM does not work due to the downgrade.

 

How can HP's BIOS team be contacted to report this mistake and get it corrected with a BIOS update?

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