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Uffda1
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HP Envy keyboard functionality

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HP Envy i7 10th Gen 17M Laptop
Microsoft Windows 10 (64-bit)

Hi,

I just bought a new laptop and am trying to get comfortable with it. Can anyone tell me how to take a screen shot with the prt sc function? Normally, i've  always had an independent key to do this.

This keyboard has a shared "prt sc  shift" on the same key.  

I've tried a few combinations: windows +prt sc, fn+prt sc, windows+alt+space....to no avail.

 

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KrazyToad
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@Uffda1


Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the product model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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KrazyToad
HP Support Agent
HP Support Agent
22,671 22,658 1,361 1,377
Message 2 of 4
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@Uffda1


Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the product model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

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Uffda1
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@KrazyToad

 

Thank you for reaching out to me and for the model identification link, although I already had that having just made the purchase. 

I was eventually able to figure out the correct key combination to take a screen shot.  "fn+prt scr". HP Envy 17M-CG0013DX is the model number with the different keyboard I was referring to. 

Thanks again!

 

 

The_Fossette
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@Uffda1

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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