• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-22-2020 10:12 AM

HP Recommended
Product: Envy x360 convertible 15m-ds0xxx
Operating System: Microsoft Windows 10 (64-bit)

My laptop is equipped with an internal webcam, but there are no drivers installed for it to operate.  I've checked under device manager, under imaging, and there is nothing.  I have the camera turned on properly under settings and allowed the correct permissions for all apps.  Please help

21 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2020 10:58 AM

HP Recommended

Hello @wetbandit,

 

Could you please check if the solution described here helps?

 

Kind regards,

Eddy 

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-22-2020 10:58 AM

HP Recommended

Hello @wetbandit,

 

Could you please check if the solution described here helps?

 

Kind regards,

Eddy 

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎03-22-2020 12:50 PM

HP Recommended

Thank you!!! yes that was it.  Something as simple as a switch lol

Was this reply helpful? Yes No

‎05-12-2020 10:19 PM

HP Recommended

Thank you so much for this!

 

I had the same issue with my camera and tried everything I could think of--restarting, new drivers, even HP support--and all it ended up being was a simple little switch I never realized existed. I feel a little foolish, but at least my camera is working now!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.