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‎03-22-2020 10:12 AM

HP Recommended
Product: Envy x360 convertible 15m-ds0xxx
Operating System: Microsoft Windows 10 (64-bit)

My laptop is equipped with an internal webcam, but there are no drivers installed for it to operate.  I've checked under device manager, under imaging, and there is nothing.  I have the camera turned on properly under settings and allowed the correct permissions for all apps.  Please help

22 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2020 10:58 AM

HP Recommended

Hello @wetbandit,

 

Could you please check if the solution described here helps?

 

Kind regards,

Eddy 

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎03-22-2020 10:58 AM

HP Recommended

Hello @wetbandit,

 

Could you please check if the solution described here helps?

 

Kind regards,

Eddy 

I used to be an HP Expert. I no longer participate in this community.
1 person found this reply helpful
Was this reply helpful? Yes No

‎03-22-2020 12:50 PM

HP Recommended

Thank you!!! yes that was it.  Something as simple as a switch lol

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‎05-12-2020 10:19 PM

HP Recommended

Thank you so much for this!

 

I had the same issue with my camera and tried everything I could think of--restarting, new drivers, even HP support--and all it ended up being was a simple little switch I never realized existed. I feel a little foolish, but at least my camera is working now!

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