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HP Envyx360
Microsoft Windows 10 (64-bit)

in the last week or so, whenever i start my laptop in the morning, and after singing in; the laptop starts to open and close different files on its own. basically all folders on the desktop screen start to open. e

i turn it off and start again and all is good. it only happens first thing in the morning.

6 REPLIES 6
HP Recommended

Hi @Ibby1

 

Welcome to the HP Support Community. I'd be happy to assist you with the PC issue. 

 

Try these steps to run the System File checker - 

 

1) Select Start, and in the search box, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.
2) Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/").
3) Enter sfc /scannow (note the space between "sfc" and "/").
 

Also, try updating the computer - 

 

Step 1 Windows Updates - 
1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 
1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

thank you for the reply, but when i click on the START, i do not see a search box popping. 

HP Recommended

@Ibby1

 

Click on Start and start typing. You may also refer to this document.

 

Let me know.

Asmita
I am an HP Employee

HP Recommended

Also, when i click the windows button , it does not bring all the Apps . 

HP Recommended

my search box was set to hidden so this issue is resolved. 

HP Recommended

@Ibby1

 

Try the other steps and let me know 🙂

Asmita
I am an HP Employee

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