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HP Recommended
HP ENVY x360 Laptop - 15-ds1063cl
Microsoft Windows 11

My laptop's internal microphone is missing, so I was going to download the appropriate drivers, however, when I typed in the laptop's serial number into the HP driver search engine, I was, and have been consistently, across multiple devices, been stuck on a loading screen. I take this as the drivers have been removed from the website entirely, which is ludicrous, since this computer is only 2 years old. Any help would be greatly appreciated.

1 REPLY 1
HP Recommended

Hi:

It doesn't appear that HP has any W11 drivers listed for your notebook's model series...W10 only.

 

HP ENVY x360 Laptop - 15-ds1063cl Software and Driver Downloads | HP® Customer Support

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