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HP Recommended

Just bought an HP Envy x360 with pen and I have no idea how to use it. Where can I find a user manual, instructional video, etc.? I need help!

1 REPLY 1
HP Recommended

@Chelan85 

 

Welcome to the HP Community --

 

First, you'll need to be able to identify your computer's model.

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | @HPSupport

OR

Find product and serial numbers for HP PCs, printers, and accessories

Never post serial number or any private information in the Community – we are a public resource.

 

Next / OR

 HP Product Home

 Enter the device type and model name of your HP product

 

 

Next,

Open the HP Support website for your system.

There you will find several Categories, including Setup & User Guides

Open the category > Look for and open the User Guide

 

Sample - HP Support Home Page

DragonFur_0-1699212131923.png

 

NOTE - User Guides / Service Manuals

Although most help documents might open without issue,

AT THIS WRITING,

There is a known issue opening user guides and other support manuals using Chrome.

Workaround:  If you have trouble when using Chrome  -- Use a different Browser.

Yeah, but...

It's been noted that this is not acceptable -- Understood.

HP knows about the issue.

When a solution is found and implemented, the problem will correct itself, likely without you having to do anything on your side.  No, we don't know when the fix will fall into place.

 

 

 

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References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 HP Product Home

 Enter the device type and model name of your HP product

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.