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- HP Envy x360 Ryzen F19 BIOS disaster DO NOT UPDATE

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02-28-2019 11:26 AM
I seem to recall reading I think in the AMD notes about the driver that the orignal driver had to still be on your machine to enable freesync after updating to the 19.23. went back and looked but could not find the reference... If anyone finds the reference please post.
02-28-2019 06:11 PM
@Hatshepsut1 wrote:Anyone else notice FreeSync is no longer working after recent BIOS & driver updates? It was working before with my AUO22ED screen, which definitely supports freesync.
My laptop has BOE06F9 screen, hence no built-in FreeSync.
03-02-2019 10:58 PM
I've been running and tweaking the machine all week with no crashes games and benchmarks work fine best driver in a while. Howwever I have found one glitch when I try to play a Dolby Atmos File the sound will drop out sometimes for few seconds and then return okay the video continues fine. I tested the same exact file on my Surface go and Dolby Atmos plays perfectly fine. I tried disabling the Realtek but no difference. Reinstalled High Defination device no change. Games and music play fine and I can watch even Atmos flick if I just configure sound for standard stereo. It is my thougt that it is caused by one or both of the following, First the Audio driver for hdmi audio is dated March 2018 yes it is the one from 19.23. The other one might be the 256 meg memory allotment in the F20 bios,,, My machine spec are 15M-BQ121DX R5 2500u w Vega 8, Nvme 250, Micron OEM 2TB ssd, and 16gb ram.. Has anyone else else experienced this? Haven't had much luck so far finding a newer high defintion audio driver forAMD hdmi. Maybe a decent bios would help but you can't expect HP to get off its butt...There's got to be a newer driver out there somewhere.... well have a good evening....
03-03-2019 12:42 AM
Looks like a driver issue.
Get Driver Easy to look for updated/better drvers. Atmos sound tearing or stutter comes up in several threads for different devices.
Tough issue, check process explorer while playing the file, also event viewer.
03-04-2019 12:55 PM
I didn't know what to look for in Process explorer but I did not see any events in any catagory in event veiwer. From the searchs I have conducted March 30,2108 is the latest driver 10.0.1.7 I even went to MS catalog and nothing newer than 10.0.1.6 and that one is Nov 2017. I suppose I could try that one . Wasn't Atmos just starting to show up in home audio about this time period? I think AMD needs to update audio drivers for curent home audio I have an Onkyo nr 686.....
03-06-2019 09:10 AM
I am a little leery about posting, as I don't want to jinx anything...
Last night I installed AMD Driver 25.20.15025.1002, and so far the nightmares have ceased: No more instant crashes caused by YouTube or other videos, no more random gray/blue/white screen lockups, no more stuttering audio. My laptop is actually back to normal (that HP BIOS update triggered all of this, so I'm still pissed at them, but if AMD has finally put out a driver that can function with that BIOS, I am content).
My system:
- HP Envy x360
- AMD Ryzen 5 2500U
- Radeon Vega Mobile 2.00 Ghz
- 16 GB RAM
- 64-bit Windows 10 Home