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Xurios
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HP Envy x360 constant updates with crash.

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HP Envy x360

It seems that every day I have varying updates that I have to download, with it if I do not update them immediately then if my computer is idle for a very miniscule amount of time then it will crash saying UNCORRECTABLE_ERROR_ as the Stop Code error. It would say that it is trying to resolve the issue but it won't do anything even after an hour and a half it won't move off of 0%. I have constant driver updates, Windows updates, audio updates and other stuff I can't think of at this moment.

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The_Fossette
HP Support Agent
HP Support Agent
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@Xurios

 

I reviewed your post and I understand that the computer crashing when you get Windows updates or driver updates.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

What is the operating system you are using?

 

Meanwhile, I recommend you download and install HP support assistant and it will automatically download and install all the latest drivers available for your computer.

 

Here is how it is done.

 

Download link: https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

  6. Perform any other update management actions as needed.

    • Postpone an update: Click Remind me, and then select a time preference.

    • Delete an available update: Click the Delete icon  to remove the update from the list and record it in the action log.

    • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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