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Locked

‎09-25-2023 09:54 AM

HP Recommended
Product: HP ENVY x360 15 Convertible PC 15-es2000 (4V391AV)
Operating System: Microsoft Windows 11

I see in Event Viewer, the Default Acct. Administrator Account, unknown accounts, remote interactive counts and just a wide variety of other type of accounts active. Also Windows Live sync credentials. I signed in from command line, not as a Windows 11 account for lots of reason. I could not get online due to some LAN Hacking that would over power me.

 

so, I need to know why the Default user account has windows 8 upgrade installed and 3 other groups winx, Windows Hello For Business and how do I find out who is accessing these accounts. 
I should be the only active user. 

I have a Dell computer that someone put overlapping directories on it. And are accessing my computer from the local area network. To overpower and to manipulate anything they can from getting caught.

I’ve never been online with this HP computer. And there is already static IP Addresses configured. It is a refurbished by HP Laptop.

 

The 90 day warranty expires today, I’ve tried to get this figured out on what is wrong with it on my own in the 90 days and since it act like my Dell then I would say someone made sure it was configured the same way right out of the box.

 

I cannot get HP support help they are not nice to me. 

Thank you,

 

Vic-ky

 

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