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‎01-24-2019 02:37 AM - edited ‎01-24-2019 06:30 AM

HP Recommended
Product: HP Envy4500
Operating System: Microsoft Windows 10 (64-bit)

Hello! I bought a new HP Envy4500 series printer but this is not work propely on my mackbook edited (elitebook). I have not an expert but i know a little bit about how to connect wireless printers but this is not working for me wireless. I have tried many times to unistall and install but it doesnot work for me. When i go to scan option it keep saying connect to computer and no computer found at the end. I also search different times on different sites how to solve and tried to watch videos but i cann't found any solution.. 

4 REPLIES 4

‎01-24-2019 05:23 AM

HP Recommended

Hi

https://support.hp.com/us-en/product/hp-envy-4500-e-all-in-one-printer-series/5304875

https://support.hp.com/us-en/drivers/selfservice/hp-envy-4500-e-all-in-one-printer-series/5304875

 

You have an iMac?  But you put Windows 10 as the Operating System, so what is the OS?

 

Mac OS 10:13 for instance....

HP ENVY 4500 e-All-in-One Printer series Firmware Update

1828A7.8 MBAug 29, 2018Download

HP Easy Start

2.9.0.1809.1 MBSep 24, 2018Download
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‎01-24-2019 05:32 AM

HP Recommended

Thankyou for replying me ...! Oh Sorry its elitebook I mistakenly wrote mackbook...

Jerry

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‎01-24-2019 09:45 AM

HP Recommended

So the driver link I posted is correct.

The 2 drivers are not.

 

Just follow the link.

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‎01-27-2019 10:57 AM

HP Recommended

Problem solved thanks for your reply.. Also watched a video and your also helped me to solve this..

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