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Locked

‎03-05-2024 02:42 PM

HP Recommended
Product: G62-A85EM
Operating System: Microsoft Windows 7 (64-bit)

Hello everyone, 

 

I hope that you will be able to help me as I have tried everything I could find on internet so far. 

Today, a customer brought in a laptop G62-A85EM and after I reinstalled Windows, I wanted to make sure all drivers are up to date and I went over a list on official HP update site and installed one by one. 

 

Everything was fine until I updated the BIOS to Ver. F.48 which is the latest one on the list, after I restarted the laptop the screen was not working at all. Laptop boots normally as I hear the Windows sound and everything works perfectly okay when I connect it to external monitor using VGA/HDMI cable. 

 

I read on a few posts that people resolved this issue by downgrading BIOS to previous ver. F.08, and that exact version was installed before I updated to F.48. 

 

I did my best to try and find F.08 version online, but I didn't have any luck. 


I tried all the recovery options, etc., but I didn't manage to get it to work again. 

 

Would you be able to help me with this? Maybe a link to where I can download Ver. F.08

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