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HP Recommended
Microsoft Windows 10 (64-bit)

Hi, 

If I use functions and F5 at the same time it says:

 

HP Hotkey UWP Service

Error: HP Software Framework is not installed in the system

Please download and install from the link -

[content removed ]

Note: Restart system after installation

 

PFA Attached is the Compressed Dump File Extract was per the instructions given in one of your post 

[content removed]

 

Kindly resolve my Query

2 REPLIES 2
HP Recommended

[ I discreetly withdraw again ... ]

HP Recommended

Hi, @Saurabh01 

 

If all you need is the HP Software Framework program, here is a working link to install it:

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

 

 

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