Create an account on the HP Community to personalize your profile and ask a question
09-25-2020 02:55 AM - edited 09-25-2020 03:13 AM
just started playing around with HPIA to replace our aged SSM and got an issue I just cannot figure out.
- Got a network share for storing softpacks and logs: \\<server>\HPPAcks, with subdir HPIALogs. All users Read, computers and admins Write access to share.
- HPIA installed on server share \\<server>\HPIA, all Read, Admins Write.
- Running command (as admin) "\\<server>\HPIA\HPImageAssistant.exe /Operation:Analyze /Action:Install /Category:All /Selection:All /Silent /ReportFolder:\\<server>\hppacks\HPIAlogs\%computername% /SoftpaqDownloadFolder:\\<server>\hppacks
Runnning as an Admin on a Workstation It kicks in, downloads Softpacks, and creates the logs in in the ..%computername% folders. BUT: it does not unpack and install the SoftPacks. The .HTML-logs just say: "Unable to extract files from SoftPaq" for every one of them.
If I modify the command to use a local path for SoftpaqDownloadFolder it works, but then again the network folder has no benefits.
Also if I run the GUI on the server hosting the share, directing download to the local shared Softpack folder, it downloads and unpacks everything I ask it to.
What am I missing here?
09-28-2020 02:38 AM
Welcome to the HP Support Community.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
I am an HP Employee
Didn't find what you were looking for? Ask the community