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- HP Image Assistant - CMD - does not download or install crit...

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06-20-2024 03:41 AM
HP Image Assistant does not download or install critical updates (All Docks - Ethernet Driver (Realtek)) when running:
HPImageAssistant.exe /Operation:Analyze /Category:All / selection:All /action:download /silent /reportFolder:c:\HPIA\Report /softpaqdownloadfolder:c:\HPIA\download
When running manual analysis, I get this:
Please could you advise how to proceed from here.
06-22-2024 08:42 AM
Hi @Bhups,
Welcome to the HP Support Community.
I'd be happy to help you!
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee