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    Fix Windows 10 Update Issues

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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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HP Image assistant

HP Recommended
HP EliteBook 840 G5
Microsoft Windows 10 (64-bit)

Suggested download  will throw error message "operating system not supported"

(This will happen on both files in screenshot)

Please fix.

hperror.PNG

3 REPLIES 3
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Level 7
763 756 77 153
Message 2 of 4
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HP Recommended

Hello

 

which operating system VERSION is installed in your Elitebook 840 G5 ?

 

bye

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Message 3 of 4
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HP Recommended

Hi, thanks for answering.

I uploaded a picture and I can see its not visible ?! I will try again below.

 

/EDIT

FFS why is pictures disappearing?

hperror.PNG

 

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Level 7
763 756 77 153
Message 4 of 4
Flag Post
HP Recommended

Hello

 

in Windows 10, just run the command winver.

are you using Windows 10 2004 or a previous version ?

 

bye

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