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HP Recommended
HP Pavillion X360 Convertible
Microsoft Windows 10 (64-bit)


Even after uninstalling HP JumpStart Apps.exe from Control Panel and clearing all its registry and program data files this error is popping up every time on windows start-up and after cancelling, it is again coming after few minutes. 

Need a solution to this problem at the earliest.

 

2021-04-21 03_22_50-C__Users_KIIT_AppData_Roaming_Microsoft_Windows_Start Menu_Programs_Startup_HP J.png

4 REPLIES 4
HP Recommended

@Arijit_Dutta 

 

 

 

Open File Explorer

Navigate to the Startup folder in your message.

For example,

Navigate to

C:\Users\AccountName\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

 

If the offending file is located within the Startup folder,

Remove it from the folder.

Leave the empty folder there unless it causes trouble later...

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

@Dragon-Fur
been there done that, even removed registry file from regedit in safe mode, still showing this error.

HP Recommended

Arijit_Dutta_0-1618956988601.png

 

HP Recommended

@Arijit_Dutta 

 

Yeah... Registry edits can bite back sometimes.

 

If you have not done so, Restart the computer .

Will that help?  Likely not.

It will make a different if the Restart the is only thing needed to remove the message.

 

What else?

Not sure.

You did make an Export / backup of the registry, right?

You could try restoring your backup of the Registry.

See whether that makes any difference to the outcome.

At least the registry will be intact and you will know that is not the issue...

 

OR

 

Start over - Use System Restore to "go back" to the time / date before you did all this and start over.

Either take another shot at the uninstall,

OR

Use the App Settings for this app to switch OFF the notifications,

OR

Do not remove JumpStart at all - just leave it alone.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.