02-03-2019 02:55 AM
Recent HP LT. All went well except the "HPJumpStarts" program that tries continusly to install but is unsuccesfull and pops-up this message. Tried to disable this in system config. by disableling "HP JumpStart Bridge" but did not work. Looking for a solution to finally install this program or get rid of it all together. Thanks.
02-04-2019 02:10 PM
Thank you for posting on the HP Support Community.
The issue may occur if either the program or the OS is not working properly due to a corrupt system file, normally an OS re-installation should fix such issues, however, it depends on how the OS was reinstalled, if you haven't used the HP Recovery manager (F11) for the re-installation, please Click here for instructions on how to get it done.
If the above doesn't work due to installation using the local/retail copy of windows, I recommend you obtain the HP Recovery Media to delete all the content of the driver, re-create the partition and install a fresh copy of the OEM windows to resolve this issue: Click here to obtain the recovery media
Hope this helps! Keep me posted for further assistance.
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