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09-06-2024
01:07 PM
- last edited on
09-06-2024
05:32 PM
by
RodrigoB
I really have problem with my HP device, the HP support site does not provide any driver for HP Laptop 15-da2xxx, even the drivers of windows 10 are so limited to just few versions of the windows 10.
What should i exactly do now? I'm really sad for choosing HP.
Now please give me solution
09-09-2024 11:20 AM
Hi @sjd_mathshah,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you're having trouble finding drivers for your HP Laptop 15-da2xxx on Windows 11, especially when HP's support site doesn't list them, here are some steps you can take to resolve the issue:
1. Check for Windows Updates
- Update Windows:
- Go to Settings > Update & Security > Windows Update.
- Click Check for updates. Sometimes, Windows Update will find and install drivers automatically.
2. Use Device Manager to Find Drivers
Open Device Manager:
- Press Win + X and select Device Manager.
Update Drivers:
- Right-click on the device with a missing driver or an exclamation mark (yellow triangle) and select Update driver.
- Choose Search automatically for updated driver software. Windows will search for a compatible driver.
Roll Back Drivers:
- If a recent update caused the issue, you can roll back to the previous driver version. Right-click on the device in Device Manager, select Properties, go to the Driver tab, and click Roll Back Driver (if available).
3. Download Drivers from Alternative Sources
HP Support Assistant:
- Install HP Support Assistant from HP's official website. It can sometimes find and install the correct drivers for your system.
Windows 10 Drivers:
- If Windows 11 drivers aren’t available, you may try Windows 10 drivers. Often, Windows 10 drivers are compatible with Windows 11.
- Download the Windows 10 drivers from HP’s website for your specific model and install them. To do this, visit HP's support site, enter your laptop’s model number, and download the available drivers. Even if they are for Windows 10, they may work for Windows 11.
Generic Drivers:
- For some devices, you can use generic drivers from the hardware website (e.g., Intel, AMD) or from the chipset manufacturer.
4. Try Compatibility Mode
Install Drivers in Compatibility Mode:
- If you’ve downloaded a driver meant for Windows 10, right-click the driver installation file, select Properties, go to the Compatibility tab, check Run this program in compatibility mode for, and select Windows 10.
Run as Administrator:
- Sometimes, running the installer as an administrator helps. Right-click the installer and select Run as administrator.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support