HP Laptop 15s-fq5346TU unable to activate MS Office Home and Student 2021

[deviceuser]

I Have just purchased NEW HP Laptop 15s-fq5xxx bundled with MS Office Home and Student 2021

I would like to know why. It can’t activate I tried to uninstall then download and reinstall the MS Office Home and Student 2021 but it doesn’t work?

if I use Reset this PC will it work... or is there other option to activate the MS Office Home and Student 2021

[BeemerBiker]

Do not reset your PC

If you have that 2021 Lifetime subscription then contact an HP agent or the seller if there is a problem.

Where did you get the laptop?

How to contact an HP agent:
Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.

===warning about office===

• Lifetime Office:Get a lifetime license for Microsoft Office LTSC Professional Plus 2021 at no cost. Activation is seamless, requiring no product key. This includes Word, Excel, OneNote, Outlook, PowerPoint, Publisher, and Access. Please refrain from installing Office 365, as it can render the Office 2021 license invalid.

Instead of resetting your PC you can do a cloud restore

Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.