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- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Laptop BIOS Update

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03-09-2020 06:28 AM
Hello Again,
When I try to update the BIOS on my laptop, It shuts off. Even when connected to the power Adapter. Please Help
Solved! Go to Solution.
Accepted Solutions
03-11-2020
11:22 AM
- last edited on
08-21-2024
10:08 AM
by
JessikaV
I have gone through your Post and would like to help
I suggest you try a BIOS Recovery and check if that helps
-
Turn off the computer, and then connect the power cord.
-
Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
-
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
-
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue.
-
You can refer to this Link: https://support.hp.com/us-en/document/ish_3932413-2337994-16
If the issue persists please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
03-11-2020
11:22 AM
- last edited on
08-21-2024
10:08 AM
by
JessikaV
I have gone through your Post and would like to help
I suggest you try a BIOS Recovery and check if that helps
-
Turn off the computer, and then connect the power cord.
-
Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
-
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
-
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue.
-
You can refer to this Link: https://support.hp.com/us-en/document/ish_3932413-2337994-16
If the issue persists please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee