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- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Laptop Hibernation Issue

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02-12-2022 03:25 PM
Hi! While my laptop is on hibernate mode, it randomly turns on, which drains my battery. I typed powercfg/waketimers into Command Prompt to see what is waking up my laptop, and it says this:
Timer set by [SERVICE] \Device\HarddiskVolume3\Windows\System32\svchost.exe (SystemEventsBroker) expires at 7:59:29 AM on 2022-02-14.
Reason: Windows will execute 'NT TASK\Hewlett-Packard\HP Diagnostics\SmartCheckTest' scheduled task that requested waking the computer.
Is it possible to turn of this wake timer? If yes, please let me know how. Thanks!
02-15-2022 02:22 AM
@AA127
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing hibernation issues with the HP Pavilion Laptop it randomly turns on in hibernate mode.
I have a few recommendations
- Update your Notebook computer to the latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- In the plan settings, expand “Sleep”, then “Allow wake timers.” Here, disable all the options to shut off both wake timers on your system and any installed on your computer in the future
If you don’t want your PC to wake itself without your permission
Right click the Start button and click Control Panel and now click “Power Options” here. If you’re using Category view, you’ll have to click “Hardware and Sound” before clicking “Power Options.”
Click “Change Advanced Power Settings”
In the plan settings, expand “Sleep”, then “Allow wake timers.” Here, disable all the options to shut off both wake timers on your system and any installed on your computer in the future. If you use a laptop, you may see variants on this option depending on if you’re on battery or if you’re plugged in. Set these both to “Disable” should you never want your laptop to awaken from sleep by itself.
Hope this helps! Keep me posted.
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