Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

HP Laptop with Windows 10 recognizing an iPhone in USB port

HP Recommended
HP Laptop
Microsoft Windows 10 (32-bit)

HP Laptop with Windows 10 recognizing an iPhone in USB port


= I need to download videos files from my iPhone to may a laptop


Thank you, Lawrence Wilson

Level 16
Level 16
32,814 32,714 2,976 7,308
Message 2 of 2
Flag Post
HP Recommended


When a cell phone is NOT being seen by a Win10 PC, this is nearly always a DRIVER issue -- and HP does not supply drivers for Apple devices to work with Win10.


You will have to contact Apple Support to see what drivers they have for Win10.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation