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05-22-2020 01:52 PM
Product: HP Laptop
Operating System: Microsoft Windows 10 (32-bit)
HP Laptop with Windows 10 recognizing an iPhone in USB port
= I need to download videos files from my iPhone to may a laptop
Thank you, Lawrence Wilson
1 REPLY 1
05-22-2020 07:00 PM
When a cell phone is NOT being seen by a Win10 PC, this is nearly always a DRIVER issue -- and HP does not supply drivers for Apple devices to work with Win10.
You will have to contact Apple Support to see what drivers they have for Win10.
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