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‎03-17-2019 12:12 AM - last edited on ‎03-17-2019 10:05 AM by Retired

HP Recommended

So i bought a second hand laptop and its a hp mini 110 and it tells me to write a password but I’ve seen people have the same thing and it says system halted and then this: CNU9381GPT

1 REPLY 1

‎03-17-2019 07:34 PM

HP Recommended

@Alien99 

Sorry, but the Forum Policies prohibit us from assisting customers in bypassing Admin or BIOS passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
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