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‎10-08-2019 08:13 PM

HP Recommended
Product: HP Pavillion Notebook PC
Operating System: Microsoft Windows 10 (32-bit)

I am in the process of preparing my HP Pavilion Notebook PC to uipgrade to Windows . I have the HP MediaSmart Suite installed and am concerned that the current version will not be compatible with the new OS. Is there an upgrade or DVD software available to install?

1 REPLY 1

‎10-11-2019 03:42 PM

HP Recommended

@KCIGH12 Welcome to HP Community!

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

I'll need to know which version you have an which version you are upgrading to, besides, the HP MediaSmart suite may or may not support Windows 10, if that doesn't work, you can get alternate 3rd party applications that can replace the same, and there are multiple free software available too that you may use at your own discretion.

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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