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‎01-29-2018 08:43 PM

HP Recommended
Product: HP Probook 6570b
Operating System: Microsoft Windows 10 (64-bit)

Device Manager reports, "known problems with Windows"  (Code 48). I haven't been able to find the right driver to fix it. Anybody have any fixes? I am running a SSD drive.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2018 08:51 PM

HP Recommended
@Nala2 wrote:

... I am running a SSD drive.

@Nala2

 

You actually don't need this because SSD has no physical head. Please try

 

          http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

OR uninstall 3D Driverguard software to avoid error message.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎01-29-2018 08:51 PM

HP Recommended
@Nala2 wrote:

... I am running a SSD drive.

@Nala2

 

You actually don't need this because SSD has no physical head. Please try

 

          http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

OR uninstall 3D Driverguard software to avoid error message.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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