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- HP Mobile Data Protection Sensor doesn't work in Windows 10 ...
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04-09-2017 10:26 PM
The HP Mobile Data Protection Sensor still worked good in Anniversary Update, but after I updated to Creators Update, it can't be used again. This Windows 10 version of HP MDP which I downloaded in the HP's website. I've reboot and even reset the PC, but the problem cannot be solved. Please help!
Solved! Go to Solution.
Accepted Solutions
04-26-2017 10:48 PM
Install this one http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe .
If still not working manually browse to the extracted files from device manager driver update and choose the inf file.
It worked for my 4540s.
04-17-2017 08:08 AM
Yep, I've got exactly the same issue.
After updating to Creators Update the Mobile Sensor is blocked in the device manager with the following message:
The driver for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
Check for solutions does nothing though, and there are no drivers out there that actually work.
ProBook 4740s
04-26-2017 10:48 PM
Install this one http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe .
If still not working manually browse to the extracted files from device manager driver update and choose the inf file.
It worked for my 4540s.
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