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HP Recommended
HP EliteBook 820 G3 Notebook PC

please can anybody assist unable to update and having keyboard issues numbers and letters

 

LECOMPTE_0-1719834092373.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hello LECOMPTE, I leave you the link of the Bios driver HP Notebook System BIOS Update (N75), try to install it.
I also leave you two tools for updating and troubleshooting.
https://ftp.hp.com/pub/softpaq/sp152001-152500/sp152405.exe
https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe
https://ftp.hp.com/pub/softpaq/sp152501-153000/sp152895.exe
Greetings
 
 

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3 REPLIES 3
HP Recommended
Hello LECOMPTE, I leave you the link of the Bios driver HP Notebook System BIOS Update (N75), try to install it.
I also leave you two tools for updating and troubleshooting.
https://ftp.hp.com/pub/softpaq/sp152001-152500/sp152405.exe
https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe
https://ftp.hp.com/pub/softpaq/sp152501-153000/sp152895.exe
Greetings
 
 
HP Recommended

Sorry would let me down load, first link download but failed on restart (don’t know BOIS password) second link failed and third link downloaddd - now can’t use keyboard . Please any suggestions would be appreciated, it’s a nightmare.

1) only can use arrow keys (return, up and down, ESP, cttrl and windows.

mousepad works sometimes and then warning ⚠️ application not to use on system.

 

HP Recommended

Hello LECOMPTE, I leave you the link to download the Bios driver, if it allows you to install.

HP Notebook System BIOS Update (N75)

https://ftp.hp.com/pub/softpaq/sp152001-152500/sp152405.exe

If you don't know the bios password, I think you won't be able to update the bios.
Greetings

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