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‎12-07-2023 06:32 PM

HP Recommended
Product: HP Notebook - 14-ck0130tu
Operating System: Microsoft Windows 7 (32-bit)

Hi team,

I'm trying to downgrade my OS from Windows 10 to Windows 7. Downloaded a Windows 7 ISO however, when setting up, I've encountered an error stating that the device drivers are missing. Checked online and found this article below. It seems that I need to download a driver package as a whole.  Here's the prompt in the CMD after entering this "dism /image:mount /add-driver:USB /recurse". Thanks in advance!

tojmin_0-1701999111647.png

How-To: Add drivers manually to USB drive to install Windows using a USB 3.0 Port - Windows 7 Forum ...

Category:
1 REPLY 1

‎12-07-2023 08:16 PM

HP Recommended

Hi:

 

You cannot install or run W7 on a notebook with an Intel® Pentium® Silver N5000 processor for several reasons.

 

Even if you could, there would be no drivers for anything important.  Graphics, audio, Wi-Fi, USB 3.x, touchpad...

 

Intel did not develop any W7 drivers for that platform including the storage controller drivers you are missing to install W7.

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