HP Notebook - 15-ay109ne Drivers - HP Support Community

abdallah_sakoot · ‎12-02-2016

I can't find my laptop drivers HP Notebook - 15-ay109ne(Y7X91EA) on hp site or anywhere else

I tried to use some automatic driver programs but the gave errors and the laptop doesn't work properly

This is product link on hp website

http://origin.www8.hp.com/emea_middle_east/en/products/laptops/product-detail.html?oid=13328036#!tab...

No software or driver available to the laptop.

Where can i find my drivers ?

erico · ‎12-02-2016

Here you go.

http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/7234951/model/7467924

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

abdallah_sakoot · ‎12-02-2016

this product is different from mine, it has different drivers.

erico · ‎12-02-2016

Aha. Tricky.

You should have specified that it was a FreeDos version purchased without an installed operating system. Please don't be so mysterious next time. This all goes faster when you provide information without having to be prompted.

You can use the Intel driver download utility from the Intel website to install the graphics and chipset driver.

Use the following web page to access the download links. Choose the version that matches the OS you plan to install.

https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

Once you have installed the OS you can open the Device Manager to see what else needs to have drivers installed. Identify the with PCI\VEN codes and post them here.

Are you able to use the notebook with wifi?

If you invoke the BIOS and then System Information,you can see the FCCID in the list. Post it here sop we can identify the wifi module that is installed.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Ahmed-95 · ‎12-19-2016

Hi, I have the same laptop with the same issue, I installed win10 on it and I am not able to use WiFi, I invoked the bios then system information what info do you need?

Ahmed-95 · ‎12-19-2016

Product name :HP Notebook
Product number : Y7X91EA#ABV
Serial Number : [Personal Information Removed]
SYSTEM Board ID:81EE
System Board CT Number : PGBJVB31V409WG
BIOS Version : F. 13
Feature Byte: 3Q3Y 6E6a 7K7P 7W7d awbh bpbz cb .3G
Build ID : 16WW3CED301#SABV#DABV

THAT'S the useful info I have, please help

Ahmed-95 · ‎12-20-2016

Issues fixed thanks to driverpack solutions and a lan cable to connect to the Internet

erico · ‎12-22-2016

As I stated before, the FCCID is in the list in the system information tab of the BIOS. That will tell you which wireless adapter brand and model is installed. Post it here.

Why pay for "driverpack solutions" when it probably also comes with malware?

I provided the link to the driver provided for free by HP. They are always malware, adware, and virus free .

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Ahmed-95 · ‎12-22-2016

Well now the laptop works fine, with only one issue the amd driver it identifies that the laptop has a . . . R7 m340 graphics chip
While the laptop has the
R7 m440
There seems to be no solution for this issue

Ahmed-95 · ‎12-24-2016

Issue fixed, using win10 device manager I clicked on display adapters then the amd driver, in the driver tab I clicked on update driver

HP Notebook - 15-ay109ne Drivers

Create an account on the HP Community to personalize your profile and ask a question