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- HP Notebook - 15-bs033cl hard drive failure

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06-23-2019 10:45 AM
The hard drive failed, and I have no recovery disk. the computer is 2 months out of warranty. I have replaced the hard drive with one of the same size. 500 gb.
My question is: How do I get the windows 10 home 64 back on my laptop
please thank you
henrylemmon
Solved! Go to Solution.
Accepted Solutions
06-23-2019 10:57 AM
Hi:
I see that the W10 cloud recovery client software is listed on your notebook's support page.
See this link for how to use the cloud recovery client to reinstall W10.
https://support.hp.com/emea_africa-en/document/c06162205
You can also install W10 for free by using the media creation tool at the link below to create either a bootable USB or DVD installation media.
https://www.microsoft.com/en-us/software-download/windows10
You don't need the product key to install W10.
After W10 installs, you can install the drivers and available software from your notebook's support page.
https://support.hp.com/emea_africa-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412
06-23-2019 10:57 AM
Hi:
I see that the W10 cloud recovery client software is listed on your notebook's support page.
See this link for how to use the cloud recovery client to reinstall W10.
https://support.hp.com/emea_africa-en/document/c06162205
You can also install W10 for free by using the media creation tool at the link below to create either a bootable USB or DVD installation media.
https://www.microsoft.com/en-us/software-download/windows10
You don't need the product key to install W10.
After W10 installs, you can install the drivers and available software from your notebook's support page.
https://support.hp.com/emea_africa-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412