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IgnacioJ
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HP Omen 15 2020 Occasional Stuttering

‎12-16-2020 04:48 PM - edited ‎12-16-2020 04:51 PM

HP Recommended
Product: HP Omen 15 2020 (Ryzen 7)
Operating System: Microsoft Windows 10 (64-bit)

Hi. I've been having some stuttering issues with my HP Omen 15 that I purchased a couple of months ago. The issue has to deal with the notebook randomly stuttering when doing any kind of task. When the laptop stutters, the entire system seems to become slow for a couple of seconds. My mouse cursor moves across the screen a lot slower and the audio and picture stutters along with it. This usually happens once a day or so and is really worry some. Does anybody here know what this is or how I can fix this issue?

HP Omen 15 2020

AMD Ryzen 7-4800H

16GB Dual Channel DDR4 

NVDIA GEFORCE 1660ti (mobile)

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