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HP Recommended
Omen 15-dc1xxx
Microsoft Windows 10 (64-bit)

Hi!

I purchased Omen 15 by HP (dc1-xxx series) three months ago, and I have been concerned about the battery life. At the beginning I was charging the battery between 30-90%. However, I read somewhere that new laptops are equipped with a smart feature that disconnect charging automatically when the battery reaches 100%, so it is better to keep it plugged in while using the laptop. I have been doing that for sometime. I keep it plugged it while using it, and I unplug it when I shut it down. I need to know which procedure is the correct to maintain the battery life.  

Thanks. 

1 REPLY 1
HP Recommended

@Hebaish Welcome to HP Community!

 

I understand that you are facing issues with a laptop charging issue.

 

Below I've listed a series of steps that should help your cause: 

  • Video about improving your notebook battery performance 

  • How long does a notebook battery last? 

  • Adjusting notebook battery power plans 

  • Factors that contribute to loss of notebook battery capacity 

  • Recommended notebook battery care practices 

  • Original battery charges slowly, replacement battery charges normally 

  • Special recommendations for embedded (not customer replaceable) notebook batteries 

  • Tips for conserving notebook battery power 
     

For more details, Click here​​​​​​ 

 

Please uninstall the ACPI drivers 

Right-Click on start button> click device manager> Batteries>then select the s drivers and right-click on it and uninstall all battery drivers. 

Then restart the computer and check again. 

 

Link for battery testing and calibration 

 

Please update the BIOS as well.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

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