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‎05-02-2025 12:51 PM

HP Recommended

The issue:

 

When my laptop is plugged in and shut down, the charging light comes on and the battery charges normally.

 

But as soon as I power on the laptop, the charging light turns off and battery stops charging.

 

Windows shows “Plugged in, not charging” or sometimes nothing at all.

 

If I shut it down again, charging starts.

 

Sometimes doing a CMOS reset or full battery discharge temporarily fixes the issue, but it returns after a day or two.

 

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1 REPLY 1

‎05-02-2025 05:41 PM - edited ‎05-02-2025 05:43 PM

HP Recommended

@Omen16userayush 

 

Please use the following Guide

 

             https://www.hp.com/us-en/shop/tech-takes/how-to-fix-laptop-that-wont-charge

  and    https://answers.microsoft.com/en-us/windows/forum/all/my-hp-laptop-stopped-charging-and-turning-on/a...

 

Regards

BH
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