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Brandied333
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Message 1 of 3
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Flag Post

HP Omen 17 cb0002ca ERROR when downloading the Omen Control App

‎08-25-2021 08:30 PM - edited ‎08-25-2021 08:39 PM

HP Recommended
Product: HP Omen 17 cb0002ca
Operating System: Microsoft Windows 10 (64-bit)

I have tried downloading the Omen Control app from several different posts within this forum, and I keep getting an error that reads "the system is unable to find the specified key or value".

 

Immediately after that, it tells me that the system is restarting.  

 

I am simply wanting to change the color of my keyboard lighting from red to literally anything else - is this even possible, or am I wasting my time for no reason?  I was able to download  the Omen Gaming Hub and the Omen Light Studio, but then when inside it, it tells me  "Unfortunately, this device is not supported by Omen Light Studio".

 

Please help me either quit wasting my time, or fix the issue, so that I can customize my keyboard lighting.  Thank you.

 

Thank you.
Brandied 333
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2 REPLIES 2
Brandied333
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Message 2 of 3
Flag Post

‎08-25-2021 08:37 PM

HP Recommended

I actually saw the whole ERROR and it read:  "The system is unable to find the specified key or value."  This happened during installation, after accepting the terms, and telling it where to download.

Thank you.
Brandied 333
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banhien
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Message 3 of 3
Flag Post

‎08-25-2021 10:20 PM

HP Recommended

@Brandied333 

 

Please Windows Store and search for Omen Gaming Hub then install it on your machine. Omen Control Center is obsoleted.

 

Regards.

BH
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