• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-11-2023 09:28 AM

HP Recommended
Product: HP ENVY x360 - 15-aq110nr

My PC will not pair with Samsung phone in HP Orbit.  Both devices are on same wifi, but the phone says it couldn't find any PCs in pairing mode.  I have used this app for years but it stopped syncing last fall.  I tried to delete and re-add the devices.

Category:
1 REPLY 1

‎03-11-2023 11:17 AM

HP Recommended

Hi:

 

HP Orbit was superseded by a newer version called HP QuickDrop.

 

The only suggestion I can offer would be to uninstall HP Orbit from your phone and PC and use the new app instead.

 

HP QuickDrop | HP® Official Site

 

More info:

 

HP PCs - Using the HP QuickDrop App to Connect Your PC and Mobile Devices | HP® Customer Support

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.