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‎12-18-2017 03:12 PM

HP Recommended
Product: HP PC Hardware Diagnostics 3-in-1 USB Key
Operating System: Microsoft Windows 10 (64-bit)

I downloaded this HP software and unpacked it on a 8GB flash drive.  Followed the readme instructions an copied all the files to my hard drive.  Ran the "MakeKey .bat" file as administrator.  The program ask for the drive letter of the destination USB.  Entered "f".  Then program asked for comfirmation.  Confirmed with "y".  Below is the important information from the command window.

 

What did I do wrong?

 

Please enter the drive letter for the USB key drive to be formatted: f

The drive letter for the USB key drive is: f
Is this correct [Yes/No]?: y

'hpuf.exe' is not recognized as an internal or external command,
operable program or batch file.

The HP USB Key Format Utility returned an error code.

The USB key drive was not created.

Press any key to exit . . .

11 people had the same question
1 REPLY 1

‎06-09-2019 11:49 AM

HP Recommended

Try put Yes on confirmation of the Drive letter. 

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