cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 2
105
Flag Post

HP PC Hardware Diagnostics UEFI does not create a HP_TOOLS partition

HP Recommended
Elitebook 2760P
Microsoft Windows 10 (64-bit)

Hello,

I wanted to use a custom boot logo on my HP Elitebook 2760P Tablet PC running Windows 10, and to do this I wanted to use the HP PC Hardware Diagnostics UEFI. For some reason, the installer does not ask me to create a new partition, it just installs to somewhere and says that the installation was succesful. But it wasn't. I still do not have a HP_TOOLS partition.

What should I do?

Thanks in advance.

1 REPLY 1
Highlighted
Level 7
722 715 71 144
Message 2 of 2
Flag Post
HP Recommended

Hello

 

for Elitebook 2760p,  which is quit old , you must use this utility:

 

ftp://ftp.hp.com/pub/softpaq/sp58001-58500/sp58176.html

ftp://ftp.hp.com/pub/softpaq/sp58001-58500/sp58176.exe

 

here is the manual in PDF : http://www.hp.com/ctg/Manual/c03394575.pdf

 

HP PC Hardware Diagnostics can't modify BIOS boot logo.

 

HP created even a powershell script to set the BIOS boot logo, but I guess it works with such an old BIOS. For sure it works with products introducted after January 2018. in case you have to do the same setting on newer products.

 

bye

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation